Terms of Service

Terms of Service

Terms of Service

Version

1.1

Sep 7, 2024

  

  1. Introduction

Introduction Welcome to Graylark Technologies Inc. ("Company", "we", "our", "us"). As you have just clicked our Terms of Service, please pause and carefully read the following pages.

Graylark Technologies Inc., a company registered in the State of Delaware (hereinafter referred to as "Graylark Technologies") develops and provides automated and scalable image geolocation technology for developers, law enforcement agencies, and enterprises. Graylark Technologies offers these services via a platform ("GeoSpy AI") which can be accessed via an Application Programming Interface ("API").

Under these Terms and Conditions ("Terms and Conditions for GeoSpy API") the customer ("Customer") may acquire temporary access to specific service packages on the GeoSpy AI Platform ("GeoSpy API Subscription"). The specific features and commercial conditions of each GeoSpy API Subscription are specified on Graylark Technologies' website. In addition, these Terms and Conditions for GeoSpy API Subscription apply (Graylark Technologies and Customer also referred to as "Party" and collectively the "Parties").

If you do not agree with (or cannot comply with) this agreement, then you may not use the Service. These Terms apply to all visitors, users and others who wish to access or use Service.

Privacy At Graylark Technologies, we take the privacy of our users very seriously. We process all API requests ephemerally at run time and do not save, log, record, track or view any of the data that users submit to our API. We understand that many of our customers are highly sensitive to privacy concerns, and we are committed to ensuring their satisfaction by protecting the confidentiality of their data.

GeoSpy API Subscription Content and Scope of GeoSpy API Subscriptions By subscribing to a GeoSpy API Subscription, the Customer acquires the right to access and/or use certain services for a specific period of time ("Subscription Term").

GeoSpy API Subscriptions which have not been used within the Subscription Term expire by the end of the Subscription Term; the Customer may not claim any refund for expired GeoSpy API Subscriptions. These cannot be transferred to the next billing period and are specific to a service package and cannot be transferred to other service packages.

Graylark Technologies is not responsible for the content, quality and availability of data and information accessible via its services.

  1. GeoSpy API Subscription

Content and Scope of GeoSpy API Subscriptions

By subscribing to a GeoSpy API Subscription, the Customer acquires the right to access and/or use certain services for a specific period of time (“Subscription Term”).

GeoSpy API Subscriptions which have not been used within the Subscription Term expire by the end of the Subscription Term; the Customer may not claim any refund for expired GeoSpy API Subscriptions. These cannot be transferred to the next billing period and are specific to a service package and cannot be transferred to other service packages.

Graylark Technologies is not responsible for the content, quality and availability of data and information accessible via its services.

  1. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at.

  1. Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

 You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties.

 We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

 

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. 

 

  1. Subscriptions

Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

 

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or  Graylark Technologies Inc cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting  Graylark Technologies Inc customer support team.

 

A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide  Graylark Technologies Inc with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize  Graylark Technologies Inc to charge all Subscription fees incurred through your account to any such payment instruments.

 

Should automatic billing fail to occur for any reason,  Graylark Technologies Inc will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.


  1.  Brand Usage Restrictions


    By subscribing to and using the GeoSpy API Subscription (the "API"), you acknowledge and agree that:


    1. The API subscription does not grant you any rights to use, reproduce, or display Graylark Technologies' brand names, including but not limited to "GeoSpy," "GeoSpy AI," or "GeoSpy Pro" (collectively, the "GeoSpy Brands"), without Graylark Technologies' express written permission.


    2. You are prohibited from using the GeoSpy Brands in any manner that may cause confusion, imply endorsement, or suggest affiliation with Graylark Technologies or GeoSpy AI, its products, or its services, without obtaining prior written consent from Graylark Technologies.


    3. The API subscription is limited to the use of the API itself and does not extend to any branding, trademarks, or other intellectual property rights associated with GeoSpy.


    4. Any unauthorized use of the GeoSpy Brands may constitute trademark infringement and Graylark Technologies reserves the right to enforce its intellectual property rights to the fullest extent permitted by law.


    5. Failure to comply with these Brand Usage Restrictions may result in the termination or suspension of your API Subscription.


    6. If you wish to use any of the GeoSpy Brands in connection with your application, website, or any other materials, you must obtain written permission from Graylark Technologies before proceeding with such use.


    By using the GeoSpy API Subscription, you acknowledge that you have read, understood, and agree to abide by these Brand Usage Restrictions.


  2. Free Trial

 Graylark Technologies Inc may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).

 

You may be required to enter your billing information in order to sign up for Free Trial.

 

If you do enter your billing information when signing up for Free Trial, you will not be charged by  Graylark Technologies Inc until Free Trial has expired. On the last day of Free Trial period, unless you canceled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

 

At any time and without notice,  Graylark Technologies Inc reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.

 

  1. Fee Changes

 Graylark Technologies Inc, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

 

 Graylark Technologies Inc will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

 

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

 

  1. Refunds

Except when required by law, paid Subscription fees are non-refundable.

 

  1. Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.

 

By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

 

You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.

 

 Graylark Technologies Inc has the right but not the obligation to monitor and edit all Content provided by users.

 

In addition, Content found on or through this Service are the property of  Graylark Technologies Inc or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

 

  1. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

 

  1. In any way that violates any applicable national or international law or regulation.

 

  1. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

 

  1. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

 

  1. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

 

  1. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

 

  1. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

 

Additionally, you agree not to:

 

  1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.

 

  1. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

 

  1. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.

 

  1. Use any device, software, or routine that interferes with the proper working of Service.

 

  1. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

 

  1. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.

 

  1. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.

 

  1. Take any action that may damage or falsify Company rating.

 

  1. Otherwise attempt to interfere with the proper working of Service.

  1. No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of Company, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

 

  1. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

 

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

 

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

 

  1. Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of  Graylark Technologies Inc and its licensors. Service is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of  Graylark Technologies Inc.

 

  1. Error Reporting and Feedback

You may provide us directly at support@graylark.io with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

 

  1. Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by  Graylark Technologies Inc.

 

 Graylark Technologies Inc has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

 

YOU ACKNOWLEDGE AND AGREE THAT  Graylark Technologies Inc SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

 

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

 

  1. Limitation Of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

  1. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

 

If you wish to terminate your account, you may simply discontinue using Service.

 

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California without regard to its conflict of law provisions.

 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

 

  1. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

 

  1. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

 

Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

 

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

 

  1. Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

 

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

 

  1. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

 

  1. Contact Us

Please send your feedback, comments, requests for technical support:

By email: support@graylark.io.

By visiting the contact us page on our website